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Old 20-01-2019, 01:25 PM   #1
aussiblue
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Default Watch out what oil you put in your Maserati

https://www.nzherald.co.nz/nz/news/a...ectid=12193297

Quote:
A man whose Maserati shook, shuddered and sounded like a "tractor" when it broke down has failed to force the car's seller to refund the purchase price after wrong oil was put in it.

Auckland company C&P Beauty Services bought the Maserati Ghibli for $87,400 in April 2017 with fewer than 9000km on the clock.

But 10 months later, it broke down and now requires an engine overhaul, expected to cost "many thousands of dollars".

Snip~~~~~~~~~~~~~~~~~

evin Jin, a director of GT Auto Force, told the tribunal he had put Fuchs 5W/30 oil based on Fuchs' recommendation.

Tang said the car's manual also recommended the use of Fuchs 5W/30 oil and that he had received an email from Fuchs Lubricants New Zealand also stating the oil met the requirements for the car.

However, tribunal adjudicator Carter said the car's owner's manual had been superseded by a bulletin issued by Maserati in May 2017 recommending that only 5W/40 oil be used.

"Unfortunately for C&P Beauty Services, neither GT Auto Source or Fuchs NZ seems to have been aware of this change in oil specification. This is a significant shortcoming," he said.

"I consider that servicing agents and suppliers of engine oil should ensure that the oil used, or recommended for use, complies with the current manufacturer's specification."

Carter consequently did not order NZ Motor Sports Imports to refund the car's almost $90,000 purchase price to C&P Beauty Services.

"C&P Beauty Services will undoubtedly feel aggrieved at this outcome," he said.

"However, although C&P Beauty Services cannot be criticised for relying on the expertise of GT Auto Source and Fuchs NZ in choosing what oil to use in the vehicle, it must nonetheless take responsibility for the actions of its agents."

He said it was not this tribunal's job to determine "what, if any, responsibility GT Auto Source and/or Fuchs NZ" should have for the damage to the engine.

That instead was a matter "C&P Beauty Services may choose to explore separately", Carter said.
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Old 20-01-2019, 01:47 PM   #2
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Default Re: Watch out what oil you put in your Maserati

He went after the wrong people, it had nothing to do with the dealership who sold him the car.
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Old 20-01-2019, 03:55 PM   #3
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Default Re: Watch out what oil you put in your Maserati

Should be going after Fuchs not the dealer, but surely there has to be more to it than just 5W-30 v 5W-40 that would cause a complete engine failure.
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Old 20-01-2019, 04:01 PM   #4
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Default Re: Watch out what oil you put in your Maserati

^^ Agree. Me thinks there is more to this story...
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Old 20-01-2019, 04:09 PM   #5
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Default Re: Watch out what oil you put in your Maserati

How about Maserati changing oil specs on the fly?

Quote:
the car's owner's manual had been superseded by a bulletin issued by Maserati in May 2017 recommending that only 5W/40 oil be used.

"Unfortunately for C&P Beauty Services, neither GT Auto Source or Fuchs NZ seems to have been aware of this change in oil specification. This is a significant shortcoming,"
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Old 20-01-2019, 04:38 PM   #6
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Default Re: Watch out what oil you put in your Maserati

It's a problem that I will never have to worry about!
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Old 20-01-2019, 04:42 PM   #7
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Default Re: Watch out what oil you put in your Maserati

When I buy oil for my car now, I always ensure that the oil meets the latest specification recommended by the manufacturer.
This is getting especially important on newer cars and those with direct injection.

With newer Fords like the Rangers and Mustangs the spec is now WSS-MSC913-D, up from the older MSC913-A, B & C designations.

Unless it states this on the oil container label or the oil maker's website/literature, I don't buy it.

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Old 20-01-2019, 05:04 PM   #8
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Default Re: Watch out what oil you put in your Maserati

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Originally Posted by GO FURTHER View Post
When I buy oil for my car now, I always ensure that the oil meets the latest specification recommended by the manufacturer.
This is getting especially important on newer cars and those with direct injection.

With newer Fords like the Rangers and Mustangs the spec is now WSS-MSC913-D, up from the older MSC913-A, B & C designations.

Unless it states this on the oil container label or the oil maker's website/literature, I don't buy it.

image
It's a minefield...

Quote:
Cars, Wagons, Utilities & Car-type 4-Wheel Drives
FORD
Mustang GT, FN Series 5.0 Litre V8 Engine (2018-2019)
Crankcase
Service Refill Capacity: 9.5* Litres
* - including oil filter
Refer Castrol Technical Department 0800 10 40 60
Note
Manufacturer recommends 5W-20 engine oil meeting Ford specification WSS-M2C948-B. Refer to Dealer for CASTROL MAGNATEC PROFESSIONAL E 5W-20.
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Old 20-01-2019, 05:55 PM   #9
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Default Re: Watch out what oil you put in your Maserati

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Originally Posted by GO FURTHER View Post
When I buy oil for my car now, I always ensure that the oil meets the latest specification recommended by the manufacturer.
This is getting especially important on newer cars and those with direct injection.

With newer Fords like the Rangers and Mustangs the spec is now WSS-MSC913-D, up from the older MSC913-A, B & C designations.

Unless it states this on the oil container label or the oil maker's website/literature, I don't buy it.
which makes me wonder about older engines after rebuilds, like 5.0 & 5.6 Windsors,
I don't think I'd like to run 5W30 in them, maybe 15W40 is as far as I'd go.
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Old 20-01-2019, 07:14 PM   #10
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Default Re: Watch out what oil you put in your Maserati

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It's a minefield..
Or a confusing oil field.
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Old 20-01-2019, 07:23 PM   #11
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Default Re: Watch out what oil you put in your Maserati

An extra 10 weight oil won't cause an engine to blow up, letalone do it in such a short period of time.
Maybe if he used castrol gtx 20w/50 or something.

There must of been something else wrong with the engine i suspect.
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Old 20-01-2019, 07:30 PM   #12
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Default Re: Watch out what oil you put in your Maserati

Might also have been mineral oil rather than synthetic oil.

Quote:
Winger Maserati later stripped the car's engine down and found its pistons had overheated because of "insufficient lubrication".

It concluded this was due to the use of Fuchs 5W/30 oil, when the car should instead only be filled with fully synthetic 5W/40 oil.
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Old 20-01-2019, 07:34 PM   #13
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Default Re: Watch out what oil you put in your Maserati

Oils ain't oils

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Old 20-01-2019, 08:05 PM   #14
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Default Re: Watch out what oil you put in your Maserati

Perhaps Fuchs will come to the party and admit it fuched up.
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Old 20-01-2019, 08:17 PM   #15
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Default Re: Watch out what oil you put in your Maserati

Quote:
Winger Maserati later stripped the car's engine down and found its pistons had overheated because of "insufficient lubrication".

It concluded this was due to the use of Fuchs 5W/30 oil, when the car should instead only be filled with fully synthetic 5W/40 oil.
That sounds a little odd, I wonder if it ran dry at sometime........
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Old 20-01-2019, 09:02 PM   #16
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Default Re: Watch out what oil you put in your Maserati

warning potential banning heading my way...
the research in NZ newspapers Ive found articles relating to this the owners are of a pushy asian country, the seller is also of dubious nationality.

there is more to this than we suspect....
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Old 20-01-2019, 09:12 PM   #17
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Default Re: Watch out what oil you put in your Maserati

The act of the oil change may have caused a problem, or perhaps prior engine condition or treatment of said engine/vehicle, which, it appears, was not proven in court.

it is very, very, very unlikely 5w30 would cause damage in lieu of a 5w40 oil (even if a spec change made post vehicle release says so)

Ford changed the spec in the V8 RTV its no big deal -20 was a USA spec oil to meet fuel economy targets, thats all.

I wonder if for a moment during the oil change, a 4.2 wanted to become a 4.7 "dry sump", certainly sounds like it went dry...

Last edited by 383hq; 20-01-2019 at 09:41 PM.
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Old 21-01-2019, 11:02 AM   #18
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Default Re: Watch out what oil you put in your Maserati

We could all probably get ford to rebuild failed engines!! Every dealer uses different grades, and each car gets what ever they have in the workshop at that time..
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Old 21-01-2019, 11:07 AM   #19
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Default Re: Watch out what oil you put in your Maserati

No way the slightly different oil spec caused this. More likely who ever did the oil change didn't put enough oil in, or for whatever reason they forgot to fill it at all.
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Old 21-01-2019, 12:48 PM   #20
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Default Re: Watch out what oil you put in your Maserati

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No way the slightly different oil spec caused this. More likely who ever did the oil change didn't put enough oil in, or for whatever reason they forgot to fill it at all.
Highly likely, I read another article that the oil was used as a top up. not for a service.
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Old 21-01-2019, 11:06 PM   #21
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Default Re: Watch out what oil you put in your Maserati

So in 2017 you put that grade oil in and it purrs like a kitten. Put the same grade in now and it goes south? Ummmm OK. Me thinks 3 sides to every story.
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Old 22-01-2019, 12:28 AM   #22
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Default Re: Watch out what oil you put in your Maserati

More details in the form of the case summary here: http://www.nzlii.org/nz/cases/NZMVDT/2018/304.html

Quote:
What, if any, responsibility GT Auto Source and/or Fuchs NZ should then have for the damage to the engine is not for this Tribunal to determine, and is a matter that C&P Beauty Services may choose to explore separately.
One suspects the owner will pursuing other avenues to extract damages from other parties.
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Old 22-01-2019, 12:52 AM   #23
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Default Re: Watch out what oil you put in your Maserati

You would think that at least Maserati would have put out a recall notices and given owners a free oil change when they changed the oil specifications.
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Old 22-01-2019, 01:17 AM   #24
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Default Re: Watch out what oil you put in your Maserati

Lack of lubricant and lack of lubrication are two different failure mechanisms.

I bet everything I own the engine didnt fail from the wrong grade of oil. Somehow 4 and 5 got a lack of lubrication. Could be many issues.
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Old 22-01-2019, 07:17 AM   #25
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Default Re: Watch out what oil you put in your Maserati

A lot of people these days have no idea about anything other than the tits and knobs inside the car , they drive from service to service without even lifting the bonnet......ive heard of people that put oil in it when the oil light comes on ? or if theyre lucky low oil light

My young fella has a company vehicle (leased) volkswagen golf , just after he got it all the bells and whistles came on , he called the mechanic out , just low on oil ....fill it up ,carry on

it will be something like that....guarantee it

Makes me laugh you see people all the time stopped up a hill steam pouring out ....because most people only check the plastic bottle (and very rarely) never take the radiator cap off ....as soon as it gets a slight leak it doesnt suck from the bottle
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Old 22-01-2019, 07:53 AM   #26
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Default Re: Watch out what oil you put in your Maserati

Italian car broke down ... who'da thunk it ...
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Old 22-01-2019, 09:36 AM   #27
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Default Re: Watch out what oil you put in your Maserati

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Originally Posted by aussiblue View Post
More details in the form of the case summary here: http://www.nzlii.org/nz/cases/NZMVDT/2018/304.html



One suspects the owner will pursuing other avenues to extract damages from other parties.
Interesting read! Relevant to me as I own a 2014 Holden Colorado and note that the original manufacturers spec and owner manual specified 5W30 Dexos 2 spec oil for the diesel 2.8 engine, but after some oil consumption issues GMH changed it to 5W40. I received a new oil filler point cap with 5W40 marked on it and a 5W40 sticker in the owners manual at one stage when it went in for a service at a Holden dealership. However, I didn't see any notification from GMH to me as an owner, and if I hadn't been a forum user/member and/or was getting my vehicle serviced at a non Holden dealership I doubt I'd have woken up to the issue.

Last edited by ad2013; 22-01-2019 at 09:38 AM. Reason: more detail
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Old 22-01-2019, 11:08 AM   #28
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Default Re: Watch out what oil you put in your Maserati

they could have used this oil , i got it from peps auto narellan , (s,w, sydney)
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Old 22-01-2019, 11:20 AM   #29
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Default Re: Watch out what oil you put in your Maserati

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they could have used this oil , i got it from peps auto narellan , (s,w, sydney)
I've been looking for that brand.
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Old 22-01-2019, 11:56 AM   #30
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Default Re: Watch out what oil you put in your Maserati

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they could have used this oil , i got it from peps auto narellan , (s,w, sydney)
I believe Holden also rebrand that oil as their own
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