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28-02-2007, 03:29 PM | #1 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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While I was in Melbourne last week I purchased a near-new (<1000km) demo XR6 Turbo. I'me extremely happy with the car, but very unhappy with what seems to be the underhanded and downright dishonest action of the Ford dealer.
Now, I've never bought an interstate vehicle before let alone a demo, so forgive what may seem to be naive behaviour on my part. When we were emailing the dealer before going down, he said (and we still have a copy of the email) that they would sell us the car without rego plates as that "would save us having to pay stamp duty in Victoria". Instead, they would give us a 7 day Vicroads pass to get us back to Canberra where we could then simpy register it. Something probably should have twigged, but to be honest I didn't think too much of it. I'm sure you can all pick what happened next - we've just been to register the car here in Canberra and been slugged a full years rego (about $800), even though the car had over 11 months Vic rego on it when we first saw it. The basic gist is that the dealer has bullshitted us about "saving us money" so they could keep the plates and then hand them in for a refund. I kinda feel stupid for not realising something was funny with it all, but more than that I feel ****ed off with the salesman AND the manager who both spun us the same crap story to effectively rob us of $800. What I'm interested to hear is people's opinions on what my next step should be, or do I just write it off as a learning experience? I feel too angry to jump straight on the phone - I'd rather gather my thoughts and information and then get stuck into them. |
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28-02-2007, 03:43 PM | #2 | ||
Force Fed Fords
Join Date: Aug 2006
Location: Lysterfield
Posts: 1,914
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It's tough to say it but whats done is done. To late to bring up a complaint now.
You could tell ford but they'll just throw it on the too hard pile and forget about you. On a warmer note, sounds like a sweet ride you got, i love the ego colour.
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BA XR6 TURBO 310rwkw and always chasing more Now with 6th Gear RAPID PERFORMANCE ORSM FORD CRUISER
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28-02-2007, 04:41 PM | #3 | ||
Regular Member
Join Date: Dec 2005
Location: central coast NSW
Posts: 405
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basically once a car is moved from one state to another from what I can rememcer is that you have a maximum of 3 months to transfer the rego into that of the state the cars owner is living, would still have lost you some money but not as much, you could have sent the rego back to vic and claimed a refund on balance then still would have to pay full year on act rego
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28-02-2007, 04:44 PM | #4 | ||
PM me if you want
Join Date: Dec 2004
Location: Pk Ranger Modding - QLD 👍
Posts: 7,498
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You send the vic plates back to vic roads and they will refund the difference of rego less $20 admin fee.
We did that moving from vic to nsw and from nsw to vic, standard procedure.
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Owner of first ever car to retrofit BA SSS - the EA2BA Send me a PM if you want to know anything 2010 Ford Ranger PK High Rider (Auto) - 2011 Ford Fiesta (Auto)
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28-02-2007, 04:48 PM | #5 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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Not quite - from what the lady at ACT registration told me today, if the car had still had the plates on, I would have driven it back to Canberra, then walked in to ACT registration and transferred everything (including the 11 months rego) straight over into my name. The only cost I would have had to bear, which I knew anyway, was the 3% stamp duty on the purchase price of the vehicle.
EDIT: I've tried finding something to support this on the ACT rego website but no luck. Regardless of which way it can be done, I still feel that I've been scammed out of nearly $800 worth of rego... |
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28-02-2007, 05:22 PM | #6 | ||
The one and only
Join Date: Dec 2004
Location: Carrum Downs, Victoria
Posts: 9,053
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Nothing shonky there mate.
If you had to register it in another state, you should have used that when negotiating a price.
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1992 DC LTDHO 360rwkw built by me Tuned by CVE Performance Going of the rails on a crazy train Other cars include Dynamic ED Sprint, Dynamic DL LTD, Sparkling Burgundy DL LTD, Yellow, Red & Blue XB sedan & Black XB Coupe
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28-02-2007, 05:38 PM | #7 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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Yes but my point is that had the car had its plates, I effectively would have paid a minimal fee to have nearly a year's rego on the car.
My issue is with the blatant lie that was told to me about "saving us money" when in fact they did what they did to get money back at my expense. Maybe legally its ok but morally I think it's **** |
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28-02-2007, 05:46 PM | #8 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: ACT
Posts: 11,647
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They are a clever lot. I see where your coming from. I would never had thought of that myself.
Call them and tell them you want the plates back. With the car being legally registered in your name, surely just because the dealer has the plates, means they can't return the plates without giving you back the money you paid on that car for that registration. Once you signed the paperwork, car is yours therefore, should be your money. If the dealer is claiming the refund, wouldn't that be like stealing? I'd pursue this further with the dealership.
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28-02-2007, 05:48 PM | #9 | ||
FF.Com.Au Hardcore
Join Date: Oct 2006
Posts: 1,652
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When you take a car interstate you have to re-establish the registration. In NSW you would have had to pass a blue slip as well to identify the vehicle. This is a good way to pass off a dodgy car from interstate and you can't find out who the previous owner was due to "privacy".
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28-02-2007, 05:58 PM | #10 | ||
Forum Director
Join Date: Feb 2006
Location: Boro
Posts: 1,187
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Hardly a shonky dealer. The deal was spelled out to you and you agreed to it.
Where is the rip off here? I'm sorry, but if you didn't look at all the angles and think it through properly, that's hardly just cause to accuse them of being underhanded. The deal was presented in full and you signed on the line, put it down to experience and move on. |
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28-02-2007, 06:05 PM | #11 | |||
Former BTIKD
Join Date: Mar 2005
Location: Sunny Downtown Wagga Wagga. NSW.
Posts: 53,197
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Having said that, if the dealer sold you the car with plates he would have to notify Vicroads about the transfer who would then charge you stamp duty. You could then send the plates back to Vicroads and get a refund for the rego but NOT the stamp duty. You would then have to register the car in the ACT and pay MORE stamp duty. So in effect he did save you the Vic stamp duty which is about $8 per $200, how much did you pay fot it?
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28-02-2007, 06:11 PM | #12 | |||
Ute Forum Moderator
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Location: Melb
Posts: 7,227
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28-02-2007, 06:48 PM | #13 | |||
FF.Com.Au Hardcore
Join Date: Oct 2006
Posts: 895
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28-02-2007, 06:51 PM | #14 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: ACT
Posts: 11,647
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I think what he is saying is he believes the dealer was telling porky pies.
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28-02-2007, 06:55 PM | #15 | |||
not here much anymore
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Location: Sthn NSW
Posts: 22,918
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28-02-2007, 06:57 PM | #16 | ||
Central to all beach's
Join Date: Dec 2005
Location: Alice Springs
Posts: 1,653
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Put it behind you. In this case you lost. Enjoy your car and move on.
Cheers.
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28-02-2007, 07:23 PM | #17 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 5,644
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As far as I can see nothing wrong was done. As someone mentioned you saved a motza on stamp duty and transfer fees by only having to pay one lot. I can't see it being legally or morally wrong, if you got the car in canberra you would have had to pay the full year. That the dealer got a refund on the plates is immaterial. I suspect you saved more than $800 in taxes at any rate.
As Outback jack said, just enjoy the car. |
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28-02-2007, 07:36 PM | #18 | ||
Manual XR8
Join Date: Jul 2006
Location: Geelong
Posts: 60
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I am in the car industry (sales) and what they have done is the only thing they can really do if you wanted it in your name. The reason being that if a car is registered in victoria then the gargared address has to be somewhere in victoria i have to do at least 2 or 3 of these a month. it is logistically imposible for the dealer that has a LMCT to transfer the registration of the car in to a persons name that doesn't hold a vic licence hence doesn't have the vic gagred address. all they have really done is mis inform you of the casts at the otherside of it.
If you talk to the dealer principal at the dealership and yell and scream loud enough then if they have any type of customer focus you should get a little bit of money out of them. Don't threaten them because they get 10 people a day threten them and they will just get there backs up and trust me you will lose. The best thing to do is tell them that you would like it to be resolved with them at there level otherwise you may have to dicuss it with the ford customer satisfaction commitee. Trust me they will not want that, Dealerships get paid more by the brands if there customers are happy.
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We've all heard about people having guts or balls. But do you really know the difference between them? GUTS - Is arriving home late after a night out with the guys, being met by your wife with a broom, and having the guts to ask: "Are you still cleaning, or are you flying somewhere?" BALLS - Is coming home late after a night out with the guys, smelling of perfume and beer, lipstick on your collar, slapping your wife on the butt and having the balls to say: "You're next." Last edited by jpb84; 28-02-2007 at 07:59 PM. |
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28-02-2007, 09:12 PM | #19 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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I appreciate the feedback and if I've gotten it all @rse-about I apologise - as I said, I've only ever purchased vehicles within the same state/territory. However, when I mentioned it to the lady at ACT rego (about saving me money) she was quite surprised and said that unless there were some obscure regulations, it didn't sound quite right. I then rang Vicroads and explained the situation to them. The response I got was that regardless of whether I registered the car in Vic or in the ACT I was up for stamp duty, which I knew, but that was all.
I realise someone may well put me in my place here, but I find it hard to believe that if I buy a car in Vic I have to pay $1400 to the Vic government (for doing absolutely nothing), and then another $1400 to the ACT government to register it here (that one I can understand). If someone can show me a link to anything that shows that I would have had to pay 2 lots of stamp duty I would be grateful because this is all a little confusing : |
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28-02-2007, 09:17 PM | #20 | ||
FF.Com.Au Hardcore
Join Date: Oct 2006
Posts: 1,652
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They no they have no chance of you taking it back there for a service so they probably won't care much. Personally, I would prefer to buy a car from a nearby dealer that I can get serviced easily, prefferebly within walking distance from my house. I have Holden, Mitsubishi and Mazda at the end of my street. Ford would mean I would be a 5min bus ride. I wouldn't buy a Subaru because the dealer is 40mins away and they need to be seviced every 7000KM!!! I have owned a Mazda, thinking of a Mitubishi next, maybe a V6 Outlander. Would love an XR6T but can't justify it.
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28-02-2007, 09:19 PM | #21 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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28-02-2007, 09:27 PM | #22 | ||
FF.Com.Au Hardcore
Join Date: Oct 2006
Posts: 1,652
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It used to be that dealers were able to put 3 months rego on a car, to cover the time while it sat on the lot. Must have saved them heaps. If you bought a demo with 11 month rego does that mean they only had it for a month? or 13 months?
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28-02-2007, 09:33 PM | #23 | ||
Central to all beach's
Join Date: Dec 2005
Location: Alice Springs
Posts: 1,653
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I bought my BF XR8 in Melb and drove it back to the Alice on a 30 day permit. When I got back to the NT I went in to the RTA and paid the stamp duty and rego. Even though I took delivery of the car in MLB there was no stamp duty paid until I got back to the NT. If you have paid stamp duty twice, there has been some kind of mistake and you are due a refund.
Good luck.
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28-02-2007, 09:59 PM | #24 | ||||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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My whole point is that I was led to believe that by handing them the plates I was somehow saving myself money on stamp duty. I feel this was a lie to get the plates back so they could cash in the rego. I realise this is probably more a moral issue than a legal one, but I'm still ****ed off and want to make a complaint to let them know that I don't think this sort of behaviour is acceptable |
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28-02-2007, 10:04 PM | #25 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
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28-02-2007, 10:39 PM | #26 | ||
went bigger and better..
Join Date: Jan 2006
Location: Perth, WA
Posts: 46
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I can also appreciate where FASTXR is coming from. I flew to Brisbane from Perth to buy my car, having checked into things first but obviously not thoroughly enough. Once I had done the deal and paid the readdies, I put my new pride and joy on a truck bound for Perth. The car at that stage had approx 6 months Queensland rego. I spoke to our local transport department again on my return, different person, different story. I was informed that as soon as my car landed on WA soil it would not be registered, period, do not pass go, do not collect $200 go straight to jail I then had to buy a pass (about $16.00 I think..more government revenue) to drive from the transport yard to home, then to the vehicle inspection depot. No worries, if I have to I have to. Then when I get to the vehicle inspection depot the next day, I hand in the plates getting a receipt for them, then pay the stamp duty on the spot, no ifs, no buts. $2300.00 later I walk away with a new set of WA plates and I am legal again. Then things get really interesting when trying to get the refund of "my" 6 months worth of Queensland rego. Send off all the paperwork to Queensland transport, get it all back 3 weeks later. I can get the refund, but only if I pay the stamp duty in Queensland. But, I explained, I am not a Queensland resident. No worries, they say. Fill out a few more forms, pay some more dollars and I can become a honoury Queenslander of sorts. Hhmmmmm me thinks, not sure about this. So the easist solution was to send the receipt issued in WA for the plates to the previous owner, he gets the refund of 6 months registration. Sorted.
Am I complaining, not really. My only complaint is that I got so many different stories from the government bodies as to what was required. BUT, it was still cheaper than buying a local WA car at the considerably higher prices that they command over here..
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28-02-2007, 10:53 PM | #27 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 723
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I would be giving the dealership a call and just politely ask if you can have the balance of the rego they handed in back given thats how you bought the car, it was a definite scam (albeit very minor) on the dealers behalf.
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28-02-2007, 10:54 PM | #28 | ||
went bigger and better..
Join Date: Jan 2006
Location: Perth, WA
Posts: 46
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Sorry, should clarify. I bought my car privately, not off a dealer. I have no complaints about the seller at all.
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EstaFiesta 2007 BF XR8 Magnet ute Silhouete, leather, Luxury pack, 6sp auto, hard cover with power bulge and spoiler, HOT!. 2006 VE Calais V 6.0lt with CSV 3 inch exhaust, sweet. |
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28-02-2007, 11:19 PM | #29 | |||
FF.Com.Au Hardcore
Join Date: Dec 2004
Posts: 891
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28-02-2007, 11:23 PM | #30 | ||
Central to all beach's
Join Date: Dec 2005
Location: Alice Springs
Posts: 1,653
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Perhaps you saved some $$ on the fees paid when you changed the ownership of the car. ie if you kept the VIC plates on the car you would be up for change of owner fees?? And by surrendering the VIC plates you only paid to have the put in your name in the ACT once?? Just a thought.
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