WS Fiesta- leaking!

[brydie76]

Firstly, please no Ford dealer/company bashing, I have read it all before and am choosing to approach this with an open mind and not judge the dealership/Ford itself beforehand. I will give them every chance to do right with this, but am also prepared to take further action if needed- I am not silly!

So, long story short- my little Fiesta is flooded! Was getting into the back of it last night, and the drivers side back footwell is a puddle! Pics don't really show it (will post some later), but you press on the carpet and a little puddle of water forms around your finger (also very wet to the touch). Had a look this morning and it turns out the front drivers section is also wet, except it hasn't seeped through to the carpet yet (lifted up a flap of carpet and the insulation underneath is drenched). Needless to say, I am devastated!

Called the dealer service centre today, their after hours number is out of service and the other went to voicemail. Taking it in very early tomorrow morning so they can see it before it starts drying out (doubt it though, it's a flood in there essentially!). Think the problem has been there for a while now, car has been fogging up at the drop of a hat over the last couple of months, but there wasn't enough water there yet to get through the carpet (and as such be diagnosed without ripping it all apart).

I am mainly posting this as a record of my first observation of the issue (within 12 months of purchase), however was just wondering if anybody else had experienced this? I noticed that a few people in the UK have posted about the same issue, and it turned out to be a lack of sealant or something in the A-pillar. Took a look this morning, and there does appear to be a couple of gaps that don't have sealant where there is on the other side (again, will post pics soon). Either way, there looks to be a LOT of work to do- carpet and insulation is beyond saving, already has that slightly "damp" smell to it (only when you touch it/get really close) and I want it fully replaced (along with my floor mats- they are gone too it seems!)

Thanks guys!