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The Pub For General Automotive Related Talk |
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26-11-2008, 07:28 PM | #1 | ||
FF.Com.Au Hardcore
Join Date: Apr 2006
Location: Newcastle NSW
Posts: 812
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Well I got a phone call from Ford today to see how my car is going.
Thinking it was 'another' survey I was a bit stand off'ish. Then to my surprise the caller offered me two tickets to the Cricket next year (Aus vs Sth Africa). I was waiting for the catch when she then offered me another two tickets. Must say I was very pleasantly surprised. Would have rathered two tickets to a motorsport event, but hey.... Way to go Ford!
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In the garage: 2006 Territory GHIA Lightning Strike, Tint, Boards, Shades, Cargo Mat, Spats, braided lines, K&N filter 2008 FG G6E Turbo Ego, Tint, Cashmere interior, DBA 4000 rotors and braided lines, K&N filter, XR8 Snorkle, 20" Niche wheels, FPV F6 Cluster. Plazmaman pipe kit. Tuned by Tunehouse |
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26-11-2008, 07:31 PM | #2 | ||||
Captain Malcolm Reynolds
Join Date: Mar 2007
Location: Adelaide
Posts: 3,830
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Pity they can't do more stuff like this to give themselves positive publicity.
Enjoy the cricket!
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Currently: 2014 Mazda6 GT (Daily) and 1999 Mazda MX5 (Fun Car) Previously: 2001 Ford Escape XLT; 2010 MC Mondeo; 1984 FD LTD; 2001 AU2 Falcon Forte; 2005 LS Focus Zetec; 1988 RE Colt; 1982 RB Colt; 1974 KE20 Corolla Quote:
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26-11-2008, 07:32 PM | #3 | ||
Legend!!!
Join Date: Jun 2007
Posts: 907
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Well I will take the two tickets to the cricket off ya hands if you dont want them
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26-11-2008, 07:33 PM | #4 | |||
FF.Com.Au Hardcore
Join Date: Apr 2006
Location: Newcastle NSW
Posts: 812
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Quote:
But I cant sell them apparently!
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In the garage: 2006 Territory GHIA Lightning Strike, Tint, Boards, Shades, Cargo Mat, Spats, braided lines, K&N filter 2008 FG G6E Turbo Ego, Tint, Cashmere interior, DBA 4000 rotors and braided lines, K&N filter, XR8 Snorkle, 20" Niche wheels, FPV F6 Cluster. Plazmaman pipe kit. Tuned by Tunehouse |
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26-11-2008, 07:35 PM | #5 | ||
Legend!!!
Join Date: Jun 2007
Posts: 907
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Go and enjoy a live game. Good marketing by Ford in my opinion.
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26-11-2008, 07:45 PM | #6 | ||
FF.Com.Au Hardcore
Join Date: Feb 2007
Location: ...in the shed
Posts: 3,386
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wonder if they'll be doing this for all G6ET owners?
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26-11-2008, 08:55 PM | #7 | ||
Regular Member
Join Date: Nov 2005
Posts: 295
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What I think it is, is sort of the same as what they did with the new Nissan GT-R. They didn't show it off in mags or television upon its release. They actually included it in a very well known japanese comic, upon other things like making it the center piece for the new Grand Turismo 5 game.
I heard they wanted the car to spread by word more then forcing it onto people. And maybe that is what ford is trying to do? Hehe! I'll keep dreaming... |
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26-11-2008, 09:34 PM | #8 | |||
FF.Com.Au Hardcore
Join Date: Apr 2006
Location: Newcastle NSW
Posts: 812
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Quote:
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In the garage: 2006 Territory GHIA Lightning Strike, Tint, Boards, Shades, Cargo Mat, Spats, braided lines, K&N filter 2008 FG G6E Turbo Ego, Tint, Cashmere interior, DBA 4000 rotors and braided lines, K&N filter, XR8 Snorkle, 20" Niche wheels, FPV F6 Cluster. Plazmaman pipe kit. Tuned by Tunehouse |
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26-11-2008, 09:44 PM | #9 | ||
Regular Member
Join Date: Nov 2005
Posts: 295
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lol, I mean, look whats already been done. You have told a whole forum of people what happened. Thats spreading the word.
I mean, if that happened to me, I would also have told a whole forum, but not just that, I would have told my friends and family. So thats what I meant by spreading the word... |
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26-11-2008, 10:10 PM | #10 | ||
FF.Com.Au Hardcore
Join Date: Oct 2005
Location: Hervey Bay
Posts: 4,198
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[QUOTE=vfast]Well I got a phone call from Ford today to see how my car is going.
Thinking it was 'another' survey I was a bit stand off'ish. Then to my surprise the caller offered me two tickets to the Cricket next year (Aus vs Sth Africa). [QUOTE] Well I got the same phone call and like you I was a bit stand-offish, but he didn't offer me anything. |
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26-11-2008, 10:15 PM | #11 | ||
FF.Com.Au Hardcore
Join Date: Dec 2004
Location: Adelaide
Posts: 3,103
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I had the same thing happen, random call from Ford offering me two tickets to an outdoor movie event at the botanic park. No catches.
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Current Rides: 2012 KK Jeep Cherokee Limited CRD - Still going strong 2019 MG ZS Essence 1988 RD Mitsubishi Colt GL - 59kW of Fury 2022 Kia Stinger GT |
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26-11-2008, 10:33 PM | #12 | ||
Cruizn in my 'lane
Join Date: Dec 2005
Location: Geelong
Posts: 188
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They've been doing this for the last couple of years, i got tickets to the first day of the boxing day test last year
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26-11-2008, 10:51 PM | #13 | ||||
FF.Com.Au Hardcore
Join Date: Oct 2007
Posts: 1,082
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They can't afford to bring forward a new series of wheels for the FG but they can pay for every man and his dog to go to events haha. <----- Cheap shot of the day.
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26-11-2008, 11:36 PM | #14 | ||
FF.Com.Au Hardcore
Join Date: Jan 2005
Location: Northern Sydney
Posts: 1,908
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Certainly an improvement by Ford but still a ways to go; my folk's Lexus gets washed by the dealer every 3-4 weeks, and come service time, they pick the car up from my folks house and leave a service car, not too bad for what's essentially a leather coated rwd Corolla.
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27-11-2008, 02:30 AM | #15 | ||
Graphic Artist
Join Date: Aug 2006
Location: Perth
Posts: 942
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I believe this is called bribery.
It will guilt you all into not publicly whinging if something breaks down the line. :P ..im sold.
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For crimes against aesthetics in automotive culture, I sentence you to a life of commodore. |
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27-11-2008, 08:00 AM | #16 | ||
FF.Com.Au Hardcore
Join Date: Jan 2008
Posts: 805
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Where are my tickets. Ive got a G6ET as well
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27-11-2008, 08:08 AM | #17 | ||
SY TS Territory
Join Date: May 2007
Location: Northern Suburbs Melbourne
Posts: 596
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They should give away tickets every time they botch something in Service Dept, this will fill the MCG
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27-11-2008, 08:10 AM | #18 | ||
Never late with a V8
Join Date: Jan 2005
Location: Carrum Downs, Vic
Posts: 2,903
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stupid 2nd hand Fairmont Ghia... all i got was an Airbag light
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My Rides (Daily)2004 Explorer V8 Limited (Project/Cruiser)XE Fairmont Ghia- 351 Cleveland, Toploader (Work) 2014 Kenworth K200 Aerodyne (Classic) 1969 Mini K, 1340, twin SU's The beginning is near!!! Body by Ford. Soul by NudgE
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27-11-2008, 09:54 AM | #19 | |||
IWCMOGTVM Club Supporter
Join Date: Sep 2005
Location: Northern Suburbs Melbourne
Posts: 17,799
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Quote:
Well it got you talking about the car, I'm sure other then this thread you have told people outside the forum. Word of mouth and brand recognition.
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Daniel |
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27-11-2008, 12:54 PM | #20 | |||
Flairs - Truckers Delight
Join Date: Aug 2006
Location: Brisbane Northside Likes: Opposite Lock
Posts: 5,731
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Quote:
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Current: Silhouette Black 2007 SY Ford Territory TX RWD 7-seater "Black Banger"
2006-2016: Regency Red 2000 AUII Ford Falcon Forte Automatic Sedan Tickford LPG "Millennium Falcon" |
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27-11-2008, 01:36 PM | #21 | |||
LIFELONG DJR SUPPORTER
Join Date: Apr 2005
Location: CENTRAL QUEENSLAND
Posts: 5,324
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27-11-2008, 02:14 PM | #22 | ||
Regular Schmuck
Join Date: Dec 2004
Posts: 5,640
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I think it's a good move to offer after sales chachkies and follow up on your car purchase. It's those little things that provide me with a sense of loyalty to that franchise next time I'm in the market with money burning a hole in my wallet.
Several Fords ago, City Ford sent me and the missus an engraved pen (which I still use today) and always followed up with after sales service. They were rewarded with 6 car sales by me. It doesn't have to be much to be effective... a little feel good experience that sets them apart from a dealership that already has your money so you're forgotten that you were ever a customer. |
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27-11-2008, 04:10 PM | #23 | ||
Temporary Australian
Join Date: Oct 2005
Location: Central Queensland
Posts: 3,281
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lol, sounds great
But i had them call up last week to see how the service was on my 03 BA falcon She was somewhat surprised when i told her i had sold it in march and hadnt been serviced at for in over 12 months..... oops.... |
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28-11-2008, 07:43 PM | #24 | |||
Peter Car
Join Date: Dec 2004
Location: geelong
Posts: 23,145
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29-11-2008, 11:11 AM | #25 | ||
Wheel Wally
Join Date: Aug 2008
Location: Ballarat
Posts: 883
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*jumps up and down like a toddler*
Well I want tickets to the cricket!!!!!! If i got them for free would be the only way I could get the boss to go with me lol P.S. Personally i agree with above bugger the tickets give us real service when we buy and service then you wouldn't need to give away tickets. |
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30-11-2008, 04:48 PM | #26 | ||
Regular Member
Join Date: Mar 2007
Posts: 434
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be wary!!! ford may coma and burgle your house seeing as they know where you will be and for how long!
tee hee! paul.
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i was going how fast officer? |
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30-11-2008, 05:41 PM | #27 | ||
FF.Com.Au Hardcore
Join Date: Sep 2007
Location: Sydney
Posts: 699
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This sort of feel good stuff from car manufacturers just makes you feel appreciated by the maker, and goes a long way to keeping you 'in the family'. I do echo the calls though that being treated like a human at dealerships when buying and servicing would be even better!!!
Mini keeps sending me tickets to stuff, and getting it serviced is more an event with coffee's, cakes, personal concierges etc (BMW dealership). To the point 'my' service manager asked how the Fairlane was - remembered from our last conversation - about a year ago. If he had of got someone down to say, you know we have an 06 5 series v8 that will tow your boat, I would not have been surprised, but no apparent ulterior motives. Just makes you feel good about the brand, and that will be front of mind when it comes time to trade in. Good work form Ford. They make great new product, but lately have been getting smashed by the constant negativity regarding their sales and service. They have a world class car - and all the critics say so, but get beaten by an old tech foe. A foe with a slick as marketing strategy and possibly apparently more die hard owners than the blue oval. Great work by Ford and enjoy the cricket.
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93 NC2 Fairlane Ghia Sportsman. Standard Tickford 162kw engine and touring suspension, factory LTD trim option plus EF Ghia wheels. Other rides: Range Rover Sport, Mini Cooper Chilli Cabrio |
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30-11-2008, 10:00 PM | #28 | ||
G6ET
Join Date: Jul 2006
Location: Melbourne
Posts: 67
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I got 2 tickets to the boxing day test match also earlier this week
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