Sct Tuners Back On

Herrod Motorsport · 02-02-2009, 07:10 AM

Well after a long 3 days i finally have the news you all wanted . I have been in constant discussions with Charlie and Rick from SCT and they have agreed to turn on all the dongles to all the tune shops as of now !.What we do need is if you have a tune shop that you use get them to contact Rob or Chris Herrod on 0394645100 or email support@sctflashtuning.com so as we can collect all the information we need as these tuners need to be registered with the SCT as of now. Previously these tuners dongles were licenced to CAPA and SCT does not have a file on who even tunes with the SCT product .All the emails that SCT sent out were from our data base and i am sure we dont have everybody .SCT have agreed to turn the dongles back on to everybody for a two week period and those dongles that are not registed will be turned off again so its real important to get them to contact us so as we can get the information to SCT.

Moving forward with X1 things will go on as it did prior to the dongles being turned off and over the next couple of weeks we will come up with a phase out program that will give you all plenty of time to get your tunes sorted out
SCT would never had done what they did if they were not sure that piracy was going .

If you have an X cal 1 we will be putting together a program avaliable from our dealers to upgrade to X cal3 .

WE are the Australian and NEW Zealand Distributors check out our web site www.sctflashtuning.com

All of your posts help send the message to SCT and i thank you all very much.
cheers Rob Herrod

MNM96 · 02-02-2009, 07:36 AM

Very Well Stated Rob! I will support any company who works through the BS to find an equitable solution as You guys have here.
Classy indeed. I will be in touch.

Mike

FPV8U · 02-02-2009, 07:39 AM

We'll done to SCT and yourself Rob @ Herrod Motorsport.

Glad to see things are being worked out, hopefully not too much damage is done.

The Monty · 02-02-2009, 07:44 AM

So the x1 is going to be dead in a few weeks anyway, and the x3 is no good to me, as I have an AU. So we get 90 days, then thats it, its phased out. Awesome. Do I get $595 buy back on my x1?

MNM96 · 02-02-2009, 07:47 AM

Quote:

Originally Posted by The Monty

So the x1 is going to be dead in a few weeks anyway, and the x3 is no good to me, as I have an AU. So we get 90 days, then thats it, its phased out. Awesome. Do I get $595 buy back on my x1?

Maybe you should gain some facts before getting up on that shoebox Sunshine!

The Monty · 02-02-2009, 07:56 AM

Quote:

Originally Posted by Herrod Motorsport

Moving forward with X1 things will go on as it did prior to the dongles being turned off and over the next couple of weeks we will come up with a phase out program that will give you all plenty of time to get your tunes sorted out

If you have an X cal 1 we will be putting together a program avaliable from our dealers to upgrade to X cal3 .

Read what it says. next couple of weeks, we will come up with a phase out program, that will give us plenty of time to get our tunes sorted out.

So we go get our tune, and "in a few weeks", ie the 90 days Charlie has stated, x1 will be phased out, and they are putting together a program to upgrade to x3. Which doesnt tune AU.

Pretty sure I havent missed any info there. Its exactly as Charlie has said, and he wont be budging on it. Some of you people are so quick to swap and change sides its not funny.

Cam · 02-02-2009, 08:00 AM

Great news, theres going to be alot of happy people out there!

But as stated above, what about AU's?

Tradewind · 02-02-2009, 08:03 AM

What about AU Falcon's are they supported by XCAL3 or not?? I have been using XCAL2 but I understand these haven't been in production for a while either, how much stock is left?

The flash suppliers could still end up with a lot of offside people if AU Falcon is cut off.

The Monty · 02-02-2009, 08:05 AM

Deleted to keep thread clean.
The Monty

Tradewind · 02-02-2009, 08:08 AM

AU Falcon tuning is nearly at the end of the line then hey? ..... And for any Americans watching AU doesn't mean Australian!

Charlie@sct · 02-02-2009, 08:11 AM

Quote:

Originally Posted by The Monty

ie the 90 days Charlie has stated, x1 will be phased out, and they are putting together a program to upgrade to x3. Which doesnt tune AU.

AU's are covered on the X3. We are working on a solution for all X1 customers but will not drop you even after the 90 days. All that we ask is that you work together with your SCT dealers.

Charlie@sct

Bucknaked · 02-02-2009, 08:12 AM

Quote:

Originally Posted by The Monty

Read what it says. next couple of weeks, we will come up with a phase out program, that will give us plenty of time to get our tunes sorted out.

So we go get our tune, and "in a few weeks", ie the 90 days Charlie has stated, x1 will be phased out, and they are putting together a program to upgrade to x3. Which doesnt tune AU.

Pretty sure I havent missed any info there. Its exactly as Charlie has said, and he wont be budging on it. Some of you people are so quick to swap and change sides its not funny.

I'd just wait until all the details have been released. Rob says they are working on a phase out program, so it's possible that it will occur over a longer period. Especially as Rob has said Tuners have 2 weeks in which to get their details in other wise they will be disabled. The original 90 days had no conditions around it.

Lets not turn this thread into the same as the Advisory thread. It would be nice to see this one through. Wait for all the facts as I am sure Rob will release them when he has more information to pass on.

The Monty · 02-02-2009, 08:13 AM

Im trying, and Im going off facts that I can find. Nowhere oline can I find that x3 does AU, otherwise I wouldnt have said so. If it does, great, but I already have a product that suits my needs, and had no intention of upgrading as it does everything I need it to do. If I wanted to make adjustments myself, I would have bought what I needed then, not buy one thing, then another.
And yes, of course I want things to be worked out, but what has been posted by Herrods, is exactly as Charlie said in the advisory thread, just worded different.
But at least they are trying.

4Vman · 02-02-2009, 08:15 AM

Quote:

Originally Posted by The Monty

Im trying, and Im going off facts that I can find. Nowhere oline can I find that x3 does AU, otherwise I wouldnt have said so. If it does, great, but I already have a product that suits my needs, and had no intention of upgrading as it does everything I need it to do. If I wanted to make adjustments myself, I would have bought what I needed then, not buy one thing, then another.

Chill out.. If you'd stop posting your rants for 5 seconds and read what's been said you'd see you've got nothing to worry about!

Tradewind · 02-02-2009, 08:25 AM

Monty

Charlie has said the XCAL3 will do the AU model Falcon, maybe they are adding something to X3 to make it happen ......... who knows. I doubt that in the current climate he would be saying anything which wasn't true ........ lest at some point in near future he is forced to eat it without sauce.

Looking ok so far.

RG · 02-02-2009, 08:27 AM

Good to see that an agreement could be made, well done to SCT and especially Herrod for coming up with a more suitable solution.

As long as the old AU Falcon can continue to be tuned and an agreeable solution can be found to phase out the X1 I am sure that most will be happy.

geckoGT · 02-02-2009, 08:37 AM

It would appear that we are heading in the right direction for those of us that still have X1, so a big thanks to Herrod and SCT.

A lot of the angst and bad feeling would have been prevented on the last thread if someone had of said that the situation was still under consideration and the 90 day period was not the only answer. The impression that was given was that the 90 day period was the final answer, hence the public reaction.

Anyway, we are now going the right way, we just need to wait and see what this "phase out" program consists of. I just hope that it is a reasonable amount of time.

deesun · 02-02-2009, 08:38 AM

Is it possible SCT have learned a valuable lesson in marketing and diplomacy this past few days? It's very good that things have been worked out but it should never have got to where it did. Irrespective bouquets rather than brickbats can now go to Rob and Charlie.

bdave351 · 02-02-2009, 08:40 AM

While appreciating the work been done here, I do not see the phase out of the Xcal 1 being any sort of solution. I have no need or want to 'upgrade' to a xcal 3.

Rather than a solution I would call it exactly what SCT have already done, but packaged nicer to placate the masses.

MNM96 · 02-02-2009, 08:42 AM

At the end of the day, you purchased a product. By your own choice! If you purchased a Licensed product, from a recognized Authorized Dealer, current arrangements stand that you have very little, if anything at all, to be concerned about. If you backdoored the Manufacturer, I would be going back to your supplier with request for a very big please explain! Then, you got it cheap, did it not occur to you that something was wrong? If something seems like its to good to be true.........

The Monty · 02-02-2009, 08:43 AM

Quote:

Originally Posted by bdave351

While appreciating the work been done here, I do not see the phase out of the Xcal 1 being any sort of solution. I have no need or want to 'upgrade' to a xcal 3.

Rather than a solution I would call it exactly what SCT have already done, but packaged nicer to placate the masses.

Bingo, exactly what Ive been saying, but noone gets it. Everythings fine now, SCT are the best, everythings been worked out, no more problems.

roberts · 02-02-2009, 08:48 AM

what about X2 everyone is dancing around this, will i been able in a years time or 2 years not two weeks as that dosnt suit me will i be able to have new tunes intalled to my x2

**Burnout** · 02-02-2009, 08:49 AM

This is good news - Thanks for listening SCT.

I for one will try to work within this framework.

geckoGT · 02-02-2009, 08:55 AM

Quote:

Originally Posted by The Monty

Bingo, exactly what Ive been saying, but noone gets it. Everythings fine now, SCT are the best, everythings been worked out, no more problems.

I think you need to read what has been said a little better. No one has said SCT are the best, just that we are heading in the right direction. It would appear that there is potential that there will be life beyond 90 days for X1.

SCT still have to do some work, that is clear. We need to wait until we can see what that work produces. How about we now start giving constructive input into this and giving SCT a clear indication of what we believe would be a acceptable life span for X1 and X2, without forgetting they will have to be phased out at some time.

roberts · 02-02-2009, 09:02 AM

i think the live span of the product should be till the hardware faults not stopping the software, im happy with windows xp on my computer cause it does the job i want it to, im happy with my x2 cause it does the job i want it to if i do choose to upgarde then i will have that option when the time comes not cause a busness wants to see more product

in australia we have a saying "pull your heads in, its not a cattle truck"

The Monty · 02-02-2009, 09:07 AM

Fair enough. What would be a good timeframe? I dont see why they have to stop the units at all, if all the tuning shops with the software agree to sign the agreements with SCT, so they know whos doing what, then there will be no need. I dont expect updates for the x1, its an old product, Im aware of that, but that doesnt mean it should be deactivated for custom tuning. If the shops sign the agreement with SCT, then we are all good, as they can allow full custom tuning still, while keeping an eye on all the tuners, so what has happened doesnt happen again.
All I want is for the x1 to be customed tuned until it dies, or gets upgraded by me, if and when I decide to update.

Herrod Motorsport · 02-02-2009, 09:19 AM

The x3 will work on the AU falcon
We are working on an upgrade to X3 only for the people who want to update as they do not have to update.
Forget the 90 day period as we are working on a fair phase out plan .

Please contact your tuner and get him to contact us with his details as we need all the information from them as all dongled that are not registed will be turned off.
contact Rob or Chris Herrod on 0394645100 or email support@sctflashtuning.com

Thanks again for all the posts over the weekend you messages have made a differnce

nathen · 02-02-2009, 09:27 AM

what about locked boxes.will they be able to be unlocked?or will sct /capa/herrod give me a reasonable trade in on a xcal 2 or 3?
or is there no hope in hell i can get it unlocked and maybe use it as a wind chime?

XRQTR · 02-02-2009, 09:29 AM

I'm still at a loss to understand what the whole "piracy" scandal was about.

All of the units here in Australia would have had to have been bought from SCT at some point, this would then make what happens after the purchase the sole responsibilty and right of the owner. If I choose to onsell my box that's my right as I have no contractual or legal obligation to SCT or even to CAPA or whomever the distributor may be.

If I buy a new car the manufacturer doesn't turn around, once they find out I've added some go fast bits and sold it, and just shut that car off the grid. Once a car has been updated at the manufacturer to the next model aftermarket software players then come in and as has been said earlier "reverse engineer" the diagnostic software to allow ALL mechanics to be able to diagnose and tune/repair these cars.

So in effect Charlie what you are doing is then allowing this to happen and leaving yourself absolutely no recourse, it still looks to me as though you are only after the allmighty $$.

It would have made sense to me if you simply said that the software is not as user friendly as what the new X3 software is and that you are offering the new unit as an "upgrade" to the old one for a nominal fee. Something around the $500 mark, give or take, would be sufficient to cover your costs and still walk away with a tidy profit. However your Australian "agent" also needs to make a dollar from the whole exercise so this really wouldn't work for everyone in the chain.

Had you done this in the beginning (even try it now) you would have saved alot of egg cleaning, I'm quite sure that if you had given people the choice they would have upgraded without even batting an eyelid. Perhaps not all of them but certainly most, what you have now is alot of people with a bad taste in their mouths that will take alot of washing down to get rid of.

Now "agent" or "distributor" as I know it means a person/persons/company/entity that is contracted to distribute goods for the manufacturer/primary distributor in a region/regions without any interfernce or cross distribution from the manufacturer/primary distributor.

So why then can I go around Rob and buy my new unit, should I choose to, directly through you, isn't that a violation of his rights as a distributor?? Aren't you in effect causing premature ill feeling between yourself and your "distributor" who may just end up doing what CAPA did in order to turn a profit from this venture??

I'd be seriously looking at doing this as an upgrade if you want to get most of the current customers back on side and buying your new product.

Romulus · 02-02-2009, 09:31 AM

Rob, the web link in your first post does not work.

I am still waiting a for a reply from an email I sent to you Fri/Sat. Please get back to me. Thanks.