Plasma drama's

[Mutley]

We brought a plasma 13 months ago. We were watching it tonight and the screen went blank. We still have clear sound, just no picture. We looked in the operators manual but it does not cover: "sound and no picture" I'm just wondering whether I've missed something really basic or its time to call a technician??

Can anyone offer any advice???

[bodes-sh]

maybe try unplugging it for a while if you haven't already...i'm guessing 13 months means it's out of warranty? i think you may need to call a tech...

[charles_wif_xf]

If it is out of warranty, just buy another. Reason being it will cost more than a new one to fix.

[ebxr8240]

My Panasonic tube TV is working fine!!!
They all are....

[Outbackjack]

Not uncommon, thats why I bough LCD...... Plasma is over rated.

[luke]

Originally Posted by Outbackjack

Not uncommon, thats why I bough LCD...... Plasma is over rated.

Agreed... It almost seems (Correct me if I'm wrong) that people go for plasma because of the fancy name.

[Mutley]

Originally Posted by ebxr8240

My Panasonic tube TV is working fine!!!
They all are....

So so true.

Our old tube TV that we couldn't sell for $30 dollars in the trading post is now sitting in front of the Plasma and working just fine as it has done for over 20 years. I've since done some searching on the internet and found that the brand of Plasma I brought has some serious reliability problems.

All I can say is do your research, keep your old TV and ALWAYS buy the extended warranty on Plasma's.

[Interceptor]

what brand is it?

[BeStRaFe]

muttley... where are u located?

most often there is a phaze converter.
theres a stepup... its died... you loose picture
sometime its fixable.. sometime its time to get a new one.

[Mutley]

Originally Posted by BeStRaFe

muttley... where are u located?

most often there is a phaze converter.
theres a stepup... its died... you loose picture
sometime its fixable.. sometime its time to get a new one.

In WA - Perth. I don't understand what you are explaining. I'll PM you tomorrow.

Thanks

[BeStRaFe]

A plasma screen works by controlling each individual phosphor. Each phosphor is driven by its own electrode, which activates tiny pockets of gas between the front sheet of glass and the phosphor-coated rear panel which stimulates the gas to release ultraviolet light photons, which are invisible to the human eye. The released ultraviolet photons interact with phosphor material coated on the inside wall of the cell. Phosphors are substances that give off light when they are exposed to other light eg. Ultraviolet light. The phosphors in a pixel give off coloured light when they are charged.

The cells are situated in a grid like structure, the plasma display’s computer charges the electrodes that intersect at that cell. It does this thousands of times a second, charging each cell, which effectively turns the pixel on and off to allow the creation of movement and colour change on the screen. The varying intensity of the current can create millions of different combinations of red, green and blue across the entire spectrum of colour.

in other words

the powersource that drives the pannel is busted.
its a little electronic converter.

now this is the most comon problem with plasma displays (ive done my J.I.N-F.U plasma 2 or 3 times....
now i have serious screen burn :(

it depends whats really wrong... 2 years is about the average life for a plasma in an typical household where its used 5 hours a night

[BeStRaFe]

if you have msn messenger hit me up and ill explain more....
im here untill 5 am

[GXL078]

B.M.W : Big Money Waste!

[PDIDDY]

I had the same on our NEC. It turned out to be a small circuit board. Luckily still under warranty.
Must agree with above comments. Next time around will be going LCD.

[S3SR]

Originally Posted by luke

Agreed... It almost seems (Correct me if I'm wrong) that people go for plasma because of the fancy name.

actually half the time they go plasma because its better for watching sport and because they go into the bigger screen sizes.... i know because i sell them based on that.

an LCD will give a better picture quality, lack in refresh rate (5/8/12/15ms), lighter than a plasma, uses less power, emits less heat (so can be run all day everyday without a drama).

if its the screen and it wont turn on even now (with a few hours break from when it happened) give the place of purchase a call see what they say if they even know anything, i hope you got a brand with 3yrs warranty std or got extended warranty

good luck

[EA2BA]

LCD dont come big enough yet is more of the problem.

[GXL078]

When I bought my Panasonic widescreen CRT in 2003, LCDs were just emerging. A 50 odd cm one was about $3500! I knew, even then to steer clear of plasma. I didn't fancy rear projection with bulb life.

[Mutley]

Originally Posted by BeStRaFe

if you have msn messenger hit me up and ill explain more....
im here untill 5 am

Thanks for your advice BeStRaFe. I'll try to contact you tonight.

[robjh80]

Originally Posted by ebxr8240

My Panasonic tube TV is working fine!!!
They all are....

Yep, mine too, got a Sony 68cm in the lounge and just bought a Panasonic 68cm for the bedroom, both display a beautiful picture, far better than any Plasma or LCD iv'e yet seen, personally I wouldn't buy anything else but a CRT.

Check this link out....SED TV's, the technology that is going to replace Plasma and LCD next year......going back to CRT type technology.

http://www.hdtvsolutions.com/sed_tvs.htm

[GXL078]

Originally Posted by robjh80

Yep, mine too, got a Sony 68cm in the lounge and just bought a Panasonic 68cm for the bedroom, both display a beautiful picture, far better than any Plasma or LCD iv'e yet seen, personally I wouldn't buy anything else but a CRT.

Check this link out....SED TV's, the technology that is going to replace Plasma and LCD next year......going back to CRT type technology.

http://www.hdtvsolutions.com/sed_tvs.htm

Will SEDs be out by April? I need something to spend my $4000 baby bonus on, LOL

[russellw]

It's one of the reasons there is such a huge range of price between various plasmas. The quality commercial panels from the likes of Pioneer cost big bucks but they are quality units with cooling fans, orbiters (to avoid burn in) and are designed to run 18 hours a day for 5 years without issues. (In fact, 5 years is the warranty).

I've got both a Pioneer Commercial and a couple of true HD LCD's (from Sony and Panasonic) and I can tell you that the plasma kicks the proverbial for image quality despite only being a 1280x1024 panel. It's going now to be replaced with the same thing in 60" as the LCD's don't even come close for contrast.

Cheers
Russ

[S3SR]

Originally Posted by russellw

I've got both a Pioneer Commercial and a couple of true HD LCD's (from Sony and Panasonic) and I can tell you that the plasma kicks the proverbial for image quality despite only being a 1280x1024 panel. It's going now to be replaced with the same thing in 60" as the LCD's don't even come close for contrast.

Cheers
Russ

research on philips they have some VERY nice LCD panels now give you more contrast with those ambilights.

also heres one for all of you's define grey to grey every single sales rep COULDNT answer that question

[4Vman]

Originally Posted by Mutley

We brought a plasma 13 months ago. We were watching it tonight and the screen went blank. We still have clear sound, just no picture. We looked in the operators manual but it does not cover: "sound and no picture" I'm just wondering whether I've missed something really basic or its time to call a technician??

Can anyone offer any advice???

I wouldnt mind betting its an LG, mine did the same thing after 13 months, LG know the fault, its fairly common, and fixed it in my home for free.

[Keepleft]

Originally Posted by russellw

It's one of the reasons there is such a huge range of price between various plasmas. The quality commercial panels from the likes of Pioneer cost big bucks but they are quality units with cooling fans, orbiters (to avoid burn in) and are designed to run 18 hours a day for 5 years without issues. (In fact, 5 years is the warranty).

I've got both a Pioneer Commercial and a couple of true HD LCD's (from Sony and Panasonic) and I can tell you that the plasma kicks the proverbial for image quality despite only being a 1280x1024 panel. It's going now to be replaced with the same thing in 60" as the LCD's don't even come close for contrast.

Cheers
Russ

I'm with you Russel in experience, although recently picked up a Vienta 106inch plasma, and it displays excellent detail, to be fair though I'd doubt it'd last more than two years at most from date of purchase.

The LCD's are great too, but the units I've tried can suffer jitter when a scene pans left or right, but otherwise seem okay.

Using Component and HDMI leads. Awaiting arrival of an HD DVB-S and HD DVB-T decoder.

[Sourbastard]

ive got a 25 year old 12inch black and white tv sitting in a pile of iron filings tuned with rabit ears. whats a plasma?

[Noddy]

Originally Posted by BeStRaFe

it depends whats really wrong... 2 years is about the average life for a plasma in an typical household where its used 5 hours a night

A mate of mine got 18mths out of his plasma, it did get more use than 5hrs a night though. For the money you outlay on these screens a 2 to 3 yr lifespan is ridiculous.

[AC/DC]

Anyone who says thay 2 years life for a plasma is a fool.

Just about every plasma panel manufactured in the last 5 years will give a life of a min of about 15000 hours.

If you were to purchase a plasma tv for say $2500 and it pack in after about 15 months, then dont you think you would have a case for the office of fair trading.

I have seen many LCD, PLasma and CRT tv's pack in between 1 and 36 months.

What we DONT hear, is the amount of people out there who are happy with their plasma tv.

We sell approx 25 plasmas a week and hear about a problem maybe once a month. So this is 1 in 100 plasmas that "MAYBE" develop a problem, ,and out of these that pack in , , about 90% of them are chinese panels.

So those who are happy with your plasma, why not say YES, WE LIKE PLASMA.

I have had a panasonic for about 2 years, and LOVE IT.

My brother has had a panasonic for about 3 years and LOVES it.

My brother in law has an LG and LOVES IT.

My parents have had a panasonic for about 2 years and they LOVE IT.

Our neighbours have got a pioneer 50" and LOVE IT.

Mate of mine has a cheap chinese 42" for $1499 and he LOVES IT.

Guys at work have 1. LG 2. Pana HD, 3, NEC, and they LOVE EM.

SO lets all think of the amount of people out there who like their plasma tv, and stop jumping on the bandwagon when we hear of ONE faulty one.

otherwise , , sit there , , shut up and watch your old 68cm curved screen CRT.

AC/DC

[Mutley]

Originally Posted by AC/DC

Anyone who says thay 2 years life for a plasma is a fool.

Just about every plasma panel manufactured in the last 5 years will give a life of a min of about 15000 hours.

If you were to purchase a plasma tv for say $2500 and it pack in after about 15 months, then dont you think you would have a case for the office of fair trading.

I have seen many LCD, PLasma and CRT tv's pack in between 1 and 36 months.

What we DONT hear, is the amount of people out there who are happy with their plasma tv.

We sell approx 25 plasmas a week and hear about a problem maybe once a month. So this is 1 in 100 plasmas that "MAYBE" develop a problem, ,and out of these that pack in , , about 90% of them are chinese panels.

So those who are happy with your plasma, why not say YES, WE LIKE PLASMA.

I have had a panasonic for about 2 years, and LOVE IT.

My brother has had a panasonic for about 3 years and LOVES it.

My brother in law has an LG and LOVES IT.

My parents have had a panasonic for about 2 years and they LOVE IT.

Our neighbours have got a pioneer 50" and LOVE IT.

Mate of mine has a cheap chinese 42" for $1499 and he LOVES IT.

Guys at work have 1. LG 2. Pana HD, 3, NEC, and they LOVE EM.

SO lets all think of the amount of people out there who like their plasma tv, and stop jumping on the bandwagon when we hear of ONE faulty one.

otherwise , , sit there , , shut up and watch your old 68cm curved screen CRT.

AC/DC

We paid $3410 for our Plasma. It is 13 months old. I rang the company help line this morning and they said they have a 12 months warranty period and therefore they could not help me.

The Plasma cost more than our car is worth but we brought it because we figured the whole family would be able to enjoy it. We had to save / borrow to buy it. I have since found out that the Plasma I brought has a common and known fault. I've also since found out that some customers pay nothing to get the known problem fixed whilst others are told to cope it. Go figure...???

[AC/DC]

If that is the case, then you definatley have got a case for the Office of Fair Trading.

If it is a common fault, then it should be up to the retailer / manufacturer to fix it for you.

The office of fair trading states that a product like a plasma Tv with a price of $3410 should have a "expected" life of about 5-10 years minimum.

They would expect a $149 tv to last about 1-2 years, , but something of that price should last longer. Warranty means nothing when you contact them. They dont care how long the warranty is. They are more interested in how long it should last for the money you paid.

I am not going to get in to a legal argument, , but I have had experience with handling problems like yours, and the customer is right. Your $3000 plasma should last a LOT longer than it did.

I would DEFINATLEY contact them in writing and send a copy of the letter to the store you purchased it from.

BTW, , what brand and model is it ?

thanks

AC/DC

[GXL078]

Originally Posted by sourbastard

ive got a 25 year old 12inch black and white tv sitting in a pile of iron filings tuned with rabit ears. whats a plasma?

Its that thing sitting behind your old TV that doesn't work.